Shipping policy
Shipping & Delivery Policy
Processing & Shipping
We process all orders within 1–3 business days.
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Orders placed during the week: Usually processed within 24 hours.
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Weekend orders: Processed on the following Monday or Tuesday.
Once your order has been dispatched, you will receive a tracking number via email so you can follow your package’s journey to your door.
Delivery Times
We strive to get your Aiko Auckland pieces to you as quickly as possible. You can expect your order to arrive within 8–12 business days after dispatch.
Shipping Costs
We believe in simple, transparent pricing. That is why we cover the shipping costs for every single order. No matter the size of your order, delivery to your door is 100% free of charge.
Order Process
Ordering with Aiko Auckland is designed to be seamless:
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Select your pieces: Choose your items and head to checkout.
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Review your details: Please ensure your shipping address is correct before confirming.
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Secure payment: Choose from our trusted payment options, including Klarna, Credit Card (Visa, Mastercard, AMEX), and PayPal. All transactions are fully SSL-encrypted for your security.
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Order Confirmation: You will receive an automated email confirmation immediately after your order is placed.
Need Assistance?
We are here to help. If you have any questions about your order, tracking, or our products, please feel free to reach out to our team at info@aikoauckland.com. We aim to respond to all inquiries within 24 hours.